From 1 May to 27 September: Wednesday to Saturday, 9:30 am to 12:30 pm and 2:00 pm to 6:00 pm; Sunday 2:00 pm to 6:00 pm.
From 28 September to 24 December: Wednesday, Friday and Saturday, 10:30 am to 1:00 pm and 2:00 pm to 5:30 pm, and the first Sunday of each month from 2:00 pm to 5:30 pm.
On 19 and 20 December, during the Christmas market, the Espace Tourisme is closed and visitors are welcomed at the chalet.